Can I return Final Sale items?
Unfortunately, returns or exchanges will not be accepted on items marked “Final Sale.” Our regular sale items are not Final Sale unless marked.
What if my website order exchange arrives at the warehouse before my e-credit has been used?
The e-credit will remain active until the warehouse receives your return, at which time the code will be deactivated and you will receive a full refund back to your original form of payment.
What if my exchange order costs less than my payment card?
You will receive a refund of the difference to the original form of payment provided.
What if my exchange order costs more than my payment card?
You will be required to enter your payment card information for the remaining balance.
How will I receive my e-credit?
The e-credit will be emailed to the same email that’s on the return label. It is a unique alphanumeric code.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.